Customer relations office
The main functions of the Customer relations office (Law no. 150 dated 7 June 2000, Art. 8) are:
- ensure citizens can exercise their rights to information, access and participation mentioned in Law no. 241 dated 7 August 1990 and amendments;
- facilitate the use of the services offered to the citizens, by explaining the administrative and statutory provisions and giving information on the institution facilities and tasks;
- promote the adoption of electronic connection systems and the coordination of civic networks;
- implement processes to control the quality of the services and the users' satisfaction through internal communication and communication with the citizens;
- ensure mutual information between the customer relations office and the other facilities operating within the local government, as well as between the customer relations offices and the different local governments.
Name | Description | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Description | È il punto di accesso dei Cittadini che vogliono conoscere l’attività amministrativa del Comune | ||||||||||||
Area | Gestione organi istituzionali e segreteria particolare del Sindaco |
||||||||||||
Person in charge | Dirigente Dot.ssa Mirella Cavuoto Funzionario EQ Rosanna Bani - Tel. 0564 811913 |
||||||||||||
Address | Piazza dei Rioni, 8 - Porto Santo Stefano | ||||||||||||
Phone |
0564 811903 |
||||||||||||
urp@comune.monteargentario.gr.it |
|||||||||||||
Opening times |
|